This Privacy Policy explains how x55 collects, uses, stores, and protects the personal information of users registered on the x55 platform at x55.lat. By creating an x55 account or continuing to use the Platform, you confirm your acceptance of this Privacy Policy. Please read it carefully alongside the x55 Terms & Conditions.
Six key commitments that define how x55 handles your personal data
x55 collects only the personal data that is necessary to operate your account, process PKR transactions via JazzCash and Easypaisa, verify your identity, and comply with applicable legal obligations. We do not collect data we do not need.
All personal data stored by x55 is protected using industry-standard encryption. Passwords are hashed with modern cryptographic algorithms — x55 staff cannot read your password. Payment credentials are never stored on x55 servers in full.
x55 does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is shared only with verified service partners required to operate the Platform — and only on a need-to-know basis under contractual confidentiality obligations.
You control your marketing communication preferences from your x55 account settings. You may opt out of promotional emails and SMS at any time. Transactional communications — such as deposit confirmations and security alerts — cannot be disabled as they are essential to account operation.
You have the right to request access to the personal data x55 holds about you, request corrections to inaccurate data, and in certain circumstances request deletion of your data. Submit data rights requests through x55 live chat or via the support email.
Every connection between your device and x55 is encrypted using 256-bit SSL/TLS. This applies to login, deposit, withdrawal, and all account activity. The padlock icon in your browser address bar confirms your connection to x55 is secure at all times.
This Privacy Policy is published by the operator of x55, the online casino and sports betting platform accessible at x55.lat. x55 is an online platform designed primarily for English-speaking Pakistani users, offering real-money casino games, live dealer tables, slots, crash games, and a sports betting sportsbook denominated in PKR.
For all privacy-related enquiries, data access requests, or concerns, please contact x55 support via live chat on the Platform (available 24 hours a day, 7 days a week) or by emailing the address listed in the footer of this page. Please include your registered username and a clear description of your request in all privacy-related communications.
x55 collects personal data through the following channels and categories:
2.1 Registration Data. When you create an x55 account, you provide: your full name, date of birth, email address, Pakistani mobile phone number (any network), and a password of your choice. This information is required to create and maintain your account.
2.2 Identity Verification (KYC) Data. Where required by our verification procedures — typically in connection with withdrawal requests above defined thresholds — we may request a copy of a government-issued identity document (such as a CNIC or passport) and proof of address or payment method ownership. KYC data is handled with heightened confidentiality and is used exclusively for identity verification purposes.
2.3 Transaction Data. We record all deposit and withdrawal transactions associated with your x55 account, including the payment method used (JazzCash, Easypaisa, bank transfer, USDT, etc.), transaction amounts in PKR, timestamps, and transaction reference numbers.
2.4 Gameplay Data. We record all real-money game activity on x55, including games played, bet amounts, results, bonus usage, and session durations. This data is used for account management, dispute resolution, responsible gaming monitoring, and platform improvement.
2.5 Device and Technical Data. When you access x55, we automatically collect technical information including your IP address, device type and operating system, browser type and version, screen resolution, and referring URL. This data is used for security monitoring, fraud prevention, and platform performance optimisation.
2.6 Communications Data. We retain records of support interactions — including live chat transcripts and email correspondence — for quality assurance, training, and dispute resolution purposes.
2.7 Voluntarily Provided Data. Any additional information you voluntarily provide to x55 — such as through feedback forms, surveys, or promotional participation — will be stored and used in accordance with this Privacy Policy.
x55 uses your personal data for the following purposes:
x55 processes your personal data on the following legal grounds:
5.1 x55 does not store full payment credentials on its servers. Transactions via JazzCash, Easypaisa, and other mobile wallets are processed through the respective payment provider's secure infrastructure. x55 receives transaction confirmation data — reference number, amount, and timestamp — but not your wallet PIN or full account credentials.
5.2 Bank transfer details (account numbers, IBAN) provided in connection with withdrawal requests are stored only for the duration necessary to process the relevant transaction and to comply with applicable financial record-keeping requirements.
5.3 USDT wallet addresses provided for cryptocurrency withdrawals are associated with your x55 account and retained for transaction history and compliance purposes. x55 does not have access to or control over any cryptocurrency wallet you own.
5.4 All financial data associated with your x55 account is subject to enhanced security measures consistent with the sensitivity of this category of data.
6.1 x55 uses cookies and similar tracking technologies to operate the Platform, maintain your login session, remember your preferences, and monitor Platform performance.
6.2 The following categories of cookies are used on x55:
6.3 You may control non-essential cookie categories through your browser settings. Disabling essential cookies will prevent core Platform functions from operating correctly.
x55 does not sell or rent personal data to third parties. Data may be shared in the following limited circumstances:
8.1 x55 retains personal data for as long as your account remains active and for a period thereafter as required by applicable law. Financial transaction records and KYC documentation are typically retained for a minimum of five (5) years following account closure to satisfy anti-money laundering and financial record-keeping obligations.
8.2 Gameplay data is retained for the duration of your account and for a minimum of two (2) years following account closure for audit and dispute resolution purposes.
8.3 Where you exercise your right to erasure (see Section 10), x55 will delete or anonymise your personal data subject to any overriding legal obligations to retain specific categories of data. We will inform you if legal retention requirements prevent full erasure of requested data.
x55 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, and destruction. These measures include:
While x55 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your own login credentials and for notifying x55 immediately if you suspect unauthorised account access.
Subject to applicable law, you have the following rights in relation to your personal data held by x55:
To exercise any of these rights, contact x55 support via live chat or by email. x55 may require you to verify your identity before processing a data rights request.
x55 is strictly an adults-only platform. The Platform is not directed at, and does not knowingly collect personal data from, individuals under 18 years of age. If x55 becomes aware that personal data has been collected from a person under 18, that data will be deleted immediately and the associated account will be closed. If you believe that a minor has registered on x55, please contact support immediately.
x55 is a global online platform. Your personal data may be processed by x55 or its service partners in countries outside Pakistan. Where data is transferred internationally, x55 ensures that appropriate safeguards are in place to protect your data to a standard at least equivalent to that described in this Privacy Policy. These safeguards may include contractual data protection clauses and security assessments of the recipient entity.
13.1 x55 uses gameplay and transaction data to monitor account activity for signs of problem gambling. This monitoring is conducted as part of our responsible gaming obligations and is not used for commercial profiling or marketing purposes.
13.2 Where a user activates self-exclusion, x55 retains a record of that self-exclusion for the duration of the exclusion period and for a minimum of five (5) years thereafter. This retention is necessary to prevent a self-excluded user from re-registering in circumvention of their exclusion, and to fulfil any applicable regulatory requirements. Responsible gaming records are treated with the same confidentiality as other sensitive personal data.
13.3 Responsible gaming data — including self-exclusion status and deposit limit settings — will not be shared with third parties except where required by applicable law or where necessary to enforce your exclusion across affiliated platforms.
x55 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or Platform functionality. Material changes will be notified to registered users via email to the address on file or by a prominent notice on the Platform no less than seven (7) days before the changes take effect. The date of the most recent update is displayed at the top of this page. Your continued use of the Platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. We recommend reviewing this page periodically.
For all privacy-related queries, data access requests, rectification requests, erasure requests, or complaints about how x55 handles your personal data, please contact x55 support through one of the following channels:
x55 will acknowledge all privacy requests within 72 hours and will use best endeavours to resolve data rights requests within 30 calendar days. Complex requests may require additional time — x55 will notify you if an extension is required.
If you are not satisfied with x55's response to a privacy request or complaint, you may have the right to escalate your concern to a relevant data protection authority or supervisory body in your jurisdiction.
256-bit SSL, encrypted storage, no data sales — play with confidence
1,000+ certified games in PKR. Live Baccarat, slots, crash and more — all protected by x55's security infrastructure.
PSL, T20 World Cup, Asia Cup — live in-play markets in PKR with real-time odds. Your bet data is private and secure.
Log in to x55 to update your privacy preferences, communication settings, and security options from your account dashboard.